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Privacy Policy

Last Updated: December 25, 2024

1. Introduction

Welcome to Bhaktiya ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (www.bhaktiya.com) and mobile applications (Bhaktiya iOS App and Bhaktiya Android App).

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account or register on our platform
  • Log in using email or social authentication (Google, Apple, Facebook)
  • Contact us through our support channels
  • Subscribe to our newsletters or notifications

This information may include:

  • Username or display name
  • Email address
  • Profile picture (if provided via social login)

2.2 Location Information

With your consent, we collect your location information to provide location-based services such as:

  • Displaying Panchang (Hindu calendar) data accurate to your location
  • Showing sunrise, sunset, and other astronomical timings for your area
  • Providing festival dates and timings based on your timezone

2.3 Automatically Collected Information

When you access our services, we automatically collect certain information including:

  • Device information (device type, operating system, unique device identifiers)
  • Browser type and version
  • IP address
  • Usage data (pages viewed, time spent, features used)
  • Language preferences

3. Mobile App Permissions

Our mobile applications may request the following permissions:

3.1 Location Permission

Required to show accurate Panchang data, sunrise/sunset times, and festival timings based on your geographical location. You can disable this permission at any time through your device settings.

3.2 Microphone/Audio Permission

Used for voice search functionality, allowing you to search for stotras, mantras, and devotional content using voice commands. This permission is optional and the app functions without it.

3.3 Notifications Permission

Used to send you reminders for daily prayers, festival notifications, and important updates. You can manage notification preferences in the app settings.

3.4 Storage Permission

Required for downloading stotras for offline reading and saving PDF documents of devotional content.

4. Local Storage and Cookies

4.1 What We Store Locally

We use local storage (browser storage and app storage) to store:

  • Your preferred language setting
  • Authentication tokens for keeping you logged in
  • Your location coordinates (for Panchang calculations)
  • User preferences and settings
  • Cached content for faster loading

4.2 Cookies

Our website uses cookies to:

  • Essential Cookies: Required for the website to function properly, including authentication and security
  • Preference Cookies: Remember your language preference and other settings
  • Analytics Cookies: Help us understand how visitors use our website to improve our services

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.

5. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services
  • To personalize your experience based on location and preferences
  • To display accurate Panchang and festival information
  • To authenticate users and prevent fraud
  • To send notifications about festivals, updates, and new content
  • To respond to your inquiries and provide customer support
  • To analyze usage patterns and improve our services
  • To comply with legal obligations

6. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our platform (e.g., hosting, analytics)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share information

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (HTTPS/SSL)
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls and authentication for our systems

8. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your account and associated data
  • Opt-out: Opt out of marketing communications
  • Withdraw Consent: Withdraw consent for location or other permissions

To exercise these rights, please contact us at contact@bhaktiya.com

9. Children's Privacy

Our services are intended for general audiences and are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services (e.g., YouTube for video content, Google for authentication). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@bhaktiya.com

Support: support@bhaktiya.com

Website: www.bhaktiya.com